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Front-office Specialist
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FlukeEindhoven, Noord-Brabant, NetherlandsJOB SUMMARY
No day is the same for our Front-Office colleagues. As a Front-office Specialist, your main task will be to ensure all Front-office duties for Fluke in Eindhoven, at our Fortive European Headquarters office, in a timely and accurate way.
ROLES AND RESPONSIBILITIES
- Welcomes customers, vendors, and other visitors. Keeps track of visitor records and issues identification badges.
- Acts as gatekeeper for building entrance – checking that people entering adhere to the Fluke guidelines.
- Receives, selects, and distributes mail. Sets priorities and monitors appropriate actions.
- Receives, selects, and distributes (priority) packages / shipments and checks required custom-related documentation.
- Arranges and receives courier mail / packages and ensures proper distribution.
- Manages the computerized switchboard (incoming calls) and interlinked contact system.
- Manages all sickness and health reports through the dedicated system.
- Orders flowers and pastry on request and according to policies.
- Manages and orders office supplies.
- Performs various administrative activities such as creating / managing / updating work processes (process description of individual tasks at the Front-office).
- Holiday replacement registration for Front-office team.
- Organization of the monthly internal New Hire training and occasionally giving the training introducing own department.
- Organization of the quarterly internal Product training.
- Creating Purchase Requisitions for payment of Indirect Spend.
- Co-owning the Fluke Sharepoint environment and managing some of the site pages specifically.
- Creating Facilities-related tickets.
- Other duties as agreed to and / or required.
QUALIFICATIONS / SKILLS AND KNOWLEDGE :
The Front-office Specialist operates according to guidelines and procedures with a range of complexity depending on the level of operation. He / she must be able to communicate effectively within the EMEA HQ as well as to external relations.
The position requires taking initiative, ownership, and being proactive. Errors in judgment could affect company image.
Skills required are therefore :
This role is for full-time, although limited part-time availability can be discussed. It is important that the candidate can be flexible - in agreement with the rest of the Front-office team – ensuring full week coverage during absence.
This role reports into the Facilities manager with a dotted line to one or more stakeholders, depending on activities / responsibilities.
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