Retail Operations Intern

How will you make an impact? HOW WILL YOU MAKE AN IMPACT?

This internship enables you to develop yourself in an international environment. You can expect to gain excellent insight into luxury markets, as your team members will gladly share their years of expertise with you. Furthermore, you have the opportunity to receive training and gain a deep understanding of operations processes at a luxury brand. Joining in on boutique visits and KPI targeted meetings is part of the journey.

Key responsibilities :

Support to the Merchandising and Sales Coordinator in handling requests and orders

Engage with the End to end (E2E) supply chain, demand planning, distribution, shipping and delivery

Assist growth into Retail Excellence by supporting on daily operations of all Boutiques

Support with updating and implementing policy & procedure guidelines

Communicate to and follow up with retailers on CRM related topics

Follow up with weekly reports by boutique, detailing CRM and KPI activity and progress

Create and improve dashboards and reports to assist the sales team and boutique teams

Assist with onboarding of boutique new hires including uniform coordination and timely access to all systems

Support with creating and implementing new process to streamline communication and improve boutique non-stock articles ordering process

On-site event support when needed

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Positive and out-going mindset, strong communications skills and stakeholder management

Affinity with the luxury industry is an advantage.

Strong investigative & analytical skills

Excellent proficiency in Microsoft Excel and Powerpoint

Salesforce / SAP, knowledge experience a plus

A first experience in luxury retail / and or Training is a plus

Keen to demonstrate a proactive, persistent approach and attitude

Fluent in English, French or Dutch as a plus

This is a full-time internship for a duration of 6 months starting in September . Please note that you must be enrolled in a university program for the whole duration of your internship.

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

We value freedom, collegiality, loyalty, and solidarity.

We foster empathy, curiosity, courage, humility, and integrity.

We care for the world we live in.

YOUR JOURNEY WITH US

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals :

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks

2nd Stage - Interview with the Commercial Director NL & Nordics

3rd Stage - Hopefully, we can deliver great news after and welcome you warmly to our team!