Bietigheim-Bissingen is a city with many talents that makes something of itself - and produces great things. We in the city administration are also passionate about our diverse tasks.
We tackle these together - whether in the organization, in the kindergarten or at the building yard. Together with a strong network of people, associations and organizations, we create the right solutions.
So that our city becomes a little better every day.
FIND OUT MORE HERE
We are looking for you to join our IT team as soon as possible as
IT administrator (m / f / d) 2nd level support
How you make the city here :
- First point of contact for complex IT problems in 2nd level support and close cooperation with 1st level support
- Analyzing faults, identifying their causes and developing sustainable solutions
- Documentation of troubleshooting and coordination
- Support and optimization of specialist applications and organization of smooth operation
- Installation, configuration and updating of Microsoft Windows standard and specialist applications in the client and server environment
- Planning, testing and supporting the roll-out of specialist applications, including software updates and client deployments
- Close collaboration with the specialist departments and IT teams to ensure a smooth implementation
- Creation and maintenance of practical documentation, instructions and knowlege base articles for 1st level support
- Support in the planning and implementation of IT projects
The scope of duties is subject to change.
What makes you special :
- A Bachelor of Arts degree in Digital Administration Management, a degree / university degree in the field of IT or relevant completed IT training with several years of professional experience in the area of responsibility
- Several years of experience in IT support, ideally in 2nd level support for specialist applications
- Confident handling of MS Office products and experience with ticket and remote management systems
- Basic knowledge of Windows client-server architecture, Active Directory (user management, group policies) and a basic understanding of network infrastructures
- Experience with municipal specialist applications or administration systems (e.g. SAP, document management or GIS systems) is an advantage
- Ideally knowledge of automation and scripting (e.g. PowerShell, Python)
- You work in an analytical, structured and solution-oriented manner
- You have a confident manner and are service-oriented; you also have a strong understanding of public administration processes
- You are a team player (m / f / d), maintain an overview even under pressure and are open to new technologies
- Self-initiative and a willingness to continuously develop your skills
Made for you :
- If the personal requirements are met, a permanent position up to pay group 10 TVöD-V or pay group A 11 LBesGBW
- A responsible and varied job in the public sector with long-term prospects
- A motivated and collegial team that works together on modern IT solutions for the city administration
- Regular training for your professional and personal development
- Flexible working hours and the option to work from home
- Remuneration according to TVöD with attractive additional benefits, such as a company pension scheme and a job ticket for local public transport
Are you a problem solver (m / f / d) with a passion for IT systems and want to play an active role in the digital transformation of the city administration?
Then you've come to the right place! We offer you a responsible role in a modern and secure public working environment. To strengthen our IT team, we are looking for you as a 2nd level support specialist for specialist applications.
Until 11.06.2025.
More information :
Telephone information on the field of work :
07142 74-217 - Mr. Maier
Information on personnel law issues :
07142 74-213 - Ms. Konrad
Data protection Imprint