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People Services Specialist

People Services Specialist

Constanter Philanthropy ServicesAmsterdam, North Holland, Netherlands
30+ dagen geleden
Functieomschrijving

The People Services Specialist handles both front and backoffice tasks. You will provide customer service for Employee lifecycle related processes through inquiry management and resolution. You will provide functional expertise and specialized process administration while owning and delivering continuous improvement operational reporting and service management to colleagues in 14 different countries.

The People Services Specialist manages People technology reporting and analytics. You will also be managing People data and highvolume transactional processing reviews People transactional data and deliver reports. Executes compliance and regulatory reporting.

KEY RESPONSIBILITIES

  • Serves as point of contact for People inquiries via various intake channels (e.g. Teams ticketing system and email.
  • Plays a pivotal role in educating the organization about people services processes and channels of inquiry escalation.
  • Addresses tracks and resolves escalated inquiries.
  • Delivers monthly Payroll input and executes checks
  • Executes People processes procedures and policies along guidance from the CoE.
  • Generates operational reports and analyses data to identify continuous improvement opportunities.
  • Processes data changes in HR systems; data input in People core system verification required documentation on the specific employee life cycle activity.
  • Administers and processes joiner mover and leaver information.
  • Processes and executes on and offboarding activities.
  • Executes compliancerelated activities.
  • Support & Maintain People Services systems and perform configuration activities when needed.
  • Strives for efficiency DE&I in everything the People Services Team does through a continuous improvement mindset and recommendations of new approaches to established policies and practices.

Qualifications :

  • A Bachelors degree or equivalent relevant experience
  • A minimum of 24 years professional experience in HR administration
  • Experience with a HRIS preferably HiBob.
  • Proficiency in MS Office application
  • Fluent in English Dutch is an advantage. Any additional language is a plus.
  • Experience working in a fast paced international environment
  • Able to handle sensitive information discrete with a high standard of integrity
  • Ability to quickly learn new software platforms
  • Additional Information :

    What we offer

    Of course it is a twoway street this means that we offer not only a competitive salary but we believe in a healthy worklife balance. This is what you can expect from us :

  • This role is based in Amsterdam The Netherlands.
  • This position has a preference for fulltime work 40 hours / week) however parttime arrangements 32 hours / week) can also be discussed.
  • Offering a salary of 50.000 60.000 dependent on experience
  • Hybrid working opportunity :  our guidelines allow for up to 60 remote work.
  • Take advantage of our  Flexible Working Guidelines  and work up to 10 days per year from abroad anywhere in the world.
  • 31  vacation days  and 4  volunteering days  per year
  • Comprehensive  benefits  package (incl. WFH / commuting allowance learning budget pension scheme insurances office lunches etc.
  • Additional information

  • A valid work permit is required.
  • An (online) assessment can be part of the recruitment process.
  • Reference checks and background checks are part of the final hiring procedure.
  • If you wish to apply please submit your CV and motivation letter in English (please upload them in PDF format). Applications will be considered on a rolling basis.

    We are an equal opportunity employer. We believe that having a staff with diverse personal and professional backgrounds and lived experiences enhances our ability to meet our mission. All applicants will be considered for employment without attention to race colour religion sex sexual orientation gender identity national origin prior justice system involvement veteran or disability status.

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Criminal Justice,Account Payable,Economics,Front End,Facilities Management,Domestic

    Experience : years

    Vacancy : 1

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    Service Specialist • Amsterdam, North Holland, Netherlands