Dekstop Support Engineer

Salary : €30.000 - 60.000 per year

Requirements :

• Desktop Support Engineer to be present onsite at Office for 3 Days a week.
• Desktop Support Engineer to provide technical support and troubleshooting assistance for laptop hardware, software, and peripherals.
• Desktop Support Engineer to work on Installation, Configuration, and maintaining desktop operating systems and software applications.
• Desktop Support Engineer shall be performing routine maintenance tasks such as system updates, patches, and antivirus scans.
• Desktop Support Engineer shall Diagnose and resolve hardware and software issues encountered by end-users in a timely manner at Premise.
• Desktop Support Engineer shall assist with the setup and configuration of new laptop computers, new hires and refresh programs, printers, and other peripheral devices from time to time.
• Desktop Support Engineer will address help desk tickets and service requests within agreed-upon response times.
• Desktop Support Engineer shall Collaborate with other IT teams to escalate and resolve complex technical issues.
• Desktop Support Engineer will be Providing end-user training and documentation as needed.
• Desktop Support Engineer will Maintain accurate records through the ITSM tool for support activities and asset inventory through regular audits.

Responsibilities :

Desktop Support Engineer to be present onsite at Office for 3 Days a week.

Desktop Support Engineer to provide technical support and troubleshooting assistance for laptop hardware, software, and peripherals.

Desktop Support Engineer to work on Installation, Configuration, and maintaining desktop operating systems and software applications.

Desktop Support Engineer shall be performing routine maintenance tasks such as system updates, patches, and antivirus scans.

Desktop Support Engineer shall Diagnose and resolve hardware and software issues encountered by end-users in a timely manner at Premise.

Desktop Support Engineer shall assist with the setup and configuration of new laptop computers, new hires and refresh programs, printers, and other peripheral devices from time to time.

Desktop Support Engineer will address help desk tickets and service requests within agreed-upon response times.

Desktop Support Engineer shall Collaborate with other IT teams to escalate and resolve complex technical issues.

Desktop Support Engineer will be Providing end-user training and documentation as needed.

Desktop Support Engineer will Maintain accurate records through the ITSM tool for support activities and asset inventory through regular audits.

Technologies :

Hardware

Support

Windows

Windows Forms

More :

Exordior is looking for experienced support enginner to work at our client site