Sales Operations Manager

Company

This SaaS company has been active for nearly 30 years, supporting industries such as energy, oil & gas, mining, and infrastructure. With offices across Europe, the US, the Middle East, and Asia, it operates in a global environment with large, complex, and highly regulated projects.

Its core product is an enterprise document and project information system that manages critical data from design through operations and maintenance. A recently developed AI-powered platform enables organisations to connect and search project data across regions, making it easier to manage large-scale assets and teams.

The culture is international, with colleagues from more than 20 nationalities. Core values emphasise a can-do approach, collaboration, empowerment, efficiency, and continuous improvement, reflecting the need for precision and reliability in the industries it serves.

Role

This position is a hands-on Sales Operations Manager role at the centre of a growing global commercial team. You will ensure Salesforce accuracy, build reports and forecasts, maintain sales processes and manuals, run pipeline and deal review meetings, and track KPIs.

The role also bridges functions by supporting RFPs, aligning with marketing on sales enablement, and keeping the sales team connected and informed, a true "spider in the web."

The focus is primarily on EMEA (around 80%) with exposure to global colleagues. The role requires someone process-driven, strong in Salesforce and Excel, and motivated to bring best practices to a scaling international environment.

Requirements

• 3+ years of sales operations experience in SaaS or enterprise software
• Strong Salesforce and Excel skills
• Building and documenting sales processes and reports
• Supporting RFPs and cross-functional collaboration
• Experience with enterprise clients and complex deals
• Fluency in English and an EU passport