Data Engineer (all genders)

Technical Service Engineer (all genders)

Join to apply for the Technical Service Engineer (all genders) role at Lucanet

About Us

Lucanet is the CFO Solution Platform built for modern finance leaders to automate consolidation and financial planning, extended planning and analysis, disclosure management, ESG reporting, lease accounting, tax compliance and reporting, as well as banking and cash management. More than 5,500 companies around the world rely on our easy-to-use and out-of-the-box SaaS platform to help them lead with ease.

The Role

Are you an experienced Technical Service Engineer (all genders) looking for your next challenge focusing on ERP integration, SQL databases, and ETL processes? Join Lucanet's established Technical Customer Onboarding (TCO) Team in a key role, stepping into an already successful setup to maintain excellent technical service levels for our growing international customer base.

What you'll do

• Lead complete technical onboarding processes for new customers, ensuring smooth ERP integration, ETL processes, data transformations, and ongoing technical support of LucaNet solutions.
• Install, configure, and manage Lucanet software components, interfaces, and SQL databases, ensuring successful handover and customer acceptance.
• Serve as an expert technical advisor to customer-side IT and professional stakeholders regarding Lucanet implementations and system integrations.
• Identify, analyze, and solve technical issues promptly, collaborating with colleagues and customers to ensure efficient outcomes.
• Contribute to the continuous improvement of onboarding and technical integration processes based on your experience, creating documentation, best practices, and guidelines for stakeholders and teammates.

What you bring to the table

Perks at work

Our commitment to diversity and inclusion

Lucanet embraces the unique qualities of every person and is dedicated to creating an inclusive workplace where all employees can thrive and feel valued. We welcome applications regardless of gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses. Our recruitment process is solely based on qualifications, merit, and organizational needs. We encourage you to apply even if you do not meet every requirement listed; tell us why you are a great fit for this role.

Additional information

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Engineering and Information Technology

Industries : Software Development

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