Senior Project Manager - Service now

Magnify People
Nijmegen, Gelderland
Deze vacature is niet beschikbaar in je land.

Are you looking for a challenging job in a fun working environment where you are fully responsible for managing all the phases of complex ServiceNow implementation projects?

Then you could be our new Senior Project Manager!

What will you do?

As Senior Project Manager, your role is to complete all the phases of your ServiceNow implementation project and to look for continuous improvement.

You have final responsibility over projects, vouching for timely and on budget delivery of high-quality projects. In this position, you are fully responsible for the entire lifecycle of one or more implementation projects at a time.

Scope of work :

Project status reporting for all stakeholders

Single point of contact during a ServiceNow implementation

Use your consultancy skills and understanding of technology to explain how Plat4mation addresses requirements and objectives

Identify up-sell opportunities and engage sales & pre-sales teams

Identify opportunities to provide maximum added value to the customer

Coach and transfer knowledge to colleagues and customers

Leading a project team leveraging a proven understanding of project management methodologies and principles

Responsible for project team members going the extra (s)mile for customers

Plan and deliver project kick-off meetings

Monitor performance of the project team (internal and sub contracted partners)

Hold regular project calls and meetings with customers

Responsible for customer satisfaction throughout the implementation cycle

We ask

Bachelor or equivalent in experience

Authorized to work in the Netherlands

Fluent in English

Ability to speak Dutch is a plus

Proven project leadership experience with enterprise software implementations

Managing multiple projects in very large customer accounts

Technical or Architecture background is a plus

ServiceNow, ITIL or Prince2 certified is a plus

Scrum Master, PMI or PMP certificates are a plus

Technical sales experience

Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)

Global roll out experience, working with teams in multiple countries and resources with a different maturity level

What’s in it for you

Competitive salary

Bonus based on company performance

Pension scheme

Holiday allowance (25 days for a full-time contract)

Modern laptop

Internet, transportation and phone allowance

A modern, flexible and multicultural workplace at an innovative and global company

Ambitious and kind colleagues from all over the world

Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun.

We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves.

That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page !).

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success.

Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.

About Plat4mation

We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations.

Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities.

Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application

Responsibilities

As Senior Project Manager, your role is to complete all the phases of your ServiceNow implementation project and to look for continuous improvement.

You have final responsibility over projects, vouching for timely and on budget delivery of high-quality projects. In this position, you are fully responsible for the entire lifecycle of one or more implementation projects at a time.

Scope of work :

Project status reporting for all stakeholders

Single point of contact during a ServiceNow implementation

Use your consultancy skills and understanding of technology to explain how Plat4mation addresses requirements and objectives

Identify up-sell opportunities and engage sales & pre-sales teams

Identify opportunities to provide maximum added value to the customer

Coach and transfer knowledge to colleagues and customers

Leading a project team leveraging a proven understanding of project management methodologies and principles

Responsible for project team members going the extra (s)mile for customers

Plan and deliver project kick-off meetings

Monitor performance of the project team (internal and sub contracted partners)

Hold regular project calls and meetings with customers

Responsible for customer satisfaction throughout the implementation cycle

Qualifications

Bachelor or equivalent in experience

Authorized to work in the Netherlands

Fluent in English

Ability to speak Dutch is a plus

Proven project leadership experience with enterprise software implementations

Managing multiple projects in very large customer accounts

Technical or Architecture background is a plus

ServiceNow, ITIL or Prince2 certified is a plus

Scrum Master, PMI or PMP certificates are a plus

Technical sales experience

Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)

Global roll out experience, working with teams in multiple countries and resources with a different maturity level

30+ dagen geleden