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Motel One
Front Office Agent - Full TimeMotel One • Amsterdam, North Holland, Netherlands
Front Office Agent - Full Time

Front Office Agent - Full Time

Motel One • Amsterdam, North Holland, Netherlands
12 dagen geleden
Functieomschrijving
Job Description

The focus of this role is on the professional care of our hotel guests – from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:

  • Looking after our guests, including check-in and check-out
  • Reviewing and processing bookings, overbookings and options
  • Invoicing, including managing payments, as well as cash transactions and cashing up
  • Organisational and administrative tasks in both our front and back office (e.g. managing no-shows, answering emails) and supporting our F&B Team in peak hours.
  • Gaining interdepartmental insights into new areas of activity by working in our multicultural teams
  • Supporting our F&B team during breakfast times and for drinks at the bar

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
  • Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
  • Be open and communicative and have a solid command of English
  • Be a team player and willing to provide assistance across departments – we achieve our results together


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Front Office Agent - Full Time • Amsterdam, North Holland, Netherlands

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