Quality Specialist

World Wide Technology

Quality Specialist

Oude Meer, Netherlands

About the company and role:

World Wide Technology EMEA NL, due to heavy demand has a very interesting opportunity for a Quality Specialist to join our talented and friendly EIC team based in Schiphol, NL.

For the 14th year in a row, World Wide Technology has been rated one of the best places to work by Fortune top 100 best companies list. We believe this is due to ensuring that our employees feel valued and understand that they are our greatest asset. WWT prides itself on having a continued development of strong workplace culture, creativity and innovation, workforce diversity & global cultural awareness.

The Quality Specialist collaborates with other internal teams to drive process standardization/best practice, waste elimination, cost reduction, risk reduction, and continual performance improvement primarily encompassing our internal Supply Chain Cross Functional Operations Teams. This position will have a foundational understanding of an ISO 9001:2015 Quality Management System, along with the ability to effectively apply and teach Quality principles and concepts in a challenging and diverse work environment.This position typically reports to a Quality Manager within the Quality Department under the Supply Chain Operations umbrella. This role is essential to WWT's desire to become the best technology solutions provider in the world.

Role responsibilities & duties:

• Collects, trends and analyses internal performance metrics assisting Leadership and Team Members with operational data measurement, analysis, and actions.
• Trains WWT staff in QMS, applicable ISO 9001 requirements, Quality concepts, tools, and processes.
• Assists in the development of procedures, work instructions, forms, and other documents.
• Works with necessary parties, internal and external, to solve Customer, Supplier, product and service level issues.
• Assesses processes, identify improvement opportunities, participate in and apply process improvement efforts.
• Initiates and facilitates CAPA meetings (Corrective Action / Preventive Action) to drive Containment, Root Cause and effective Corrective Actions to mitigate recurrence.
• Assists with internal and external QMS audits helping to ensure that WWT maintains required Quality certifications.

Role requirements:

• A minimum of 2 years' progressive experience in quality assurance.
• Ability to identify problems focusing on continuous improvement and initiate Corrective Actions and Preventive Actions utilizing Quality Tools such as Survey, Gap Analysis, Pareto Analysis, Fish-bone Diagrams, 5-Why, and Process Mapping for fact-based decision making.
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of data with attention to detail and accuracy aiding in the ability to solve practical and abstract problems and deal with a variety of variables in situations where only limited standardization exists.
• Professional and self-motivated with the ability to establish priorities and manage time effectively with minimal supervision.
• Possess excellent verbal and written communication skills with the ability to lead/mentor, influence, collaborate, and build relationships with others.
• Experience in Project Management.
• Proficient in MS Office applications.
• Working knowledge of ERP/MRP software/systems a plus.
• Good command of English language (both verbal and written).

Please note: At this time, we are only considering candidates who are already residing in the Netherlands and are legally authorized to work in the Netherlands. We are unable to provide visa sponsorship for this position.

Why join WWT?

WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits

We strive to create an environment where all employees are empowered to succeed based on their skill, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

Should you have the relevant skillset and are keen on this position, please apply with a CV in English!

#LI-GB1