Shift Leader Working at McDonalds Hoogeveen, Drenthe, NL

Kom jij ons team versterken als shiftleader (floormanager)?

Job description:

We believe it's important that everyone at McDonald's can be themselves. As a Manager, it's therefore crucial to provide constructive coaching to your crew, while also suggesting areas for improvement. By taking charge and delegating effectively, you'll identify and develop talent. You're adaptable, maintain an overview, and are confident in your decision-making.

It's also important that you feel comfortable in your workplace. You enjoy leading by example and can see things through the eyes of our guests.

When you're in charge, you'll be responsible for the restaurant's operations. You'll ensure that you and your team excel in guest satisfaction. You'll work with them to achieve the restaurant's objectives, which are achieved thanks to your guidance and direction.

Job requirements:

• Minimum MBO-3 work or thinking level.
• Management experience in the hospitality or retail sector is a plus.

What do we offer?

• A thorough McDonald's training program so you have all the knowledge you need to hit the ground running, know exactly how everything works, and where to find all the information you need.
• A one-year contract for 38 hours per week with the prospect of a permanent position. The position is also available part-time.
• A competitive salary.
• Great, friendly colleagues.
• A place where you can be yourself.
• We believe it's important that you can continue to develop yourself. This can be done not only through the online learning environment that every employee has access to, but also by pursuing a vocational (MBO) or even higher professional education (HBO) degree.
• We also offer staff discounts within our restaurant and with external, renowned brands. This way, you can save not only on our products but also beyond.

At McDonald's, we see every day as an opportunity to make a positive impact. We are guided by our values: Service-Oriented, Inclusive, Integrity, Good Neighbor, and Partners.

From supporting the Ronald McDonald Children's Fund to our sustainability initiatives, our values keep us committed to leveraging our scale.

Your role in a nutshell:

• You will be (assistant) team manager at the largest restaurant chain in the world.
• You will lead and coach a team of 100+ crew members.
• You are responsible on the work floor.
• You are adaptable, maintain an overview, and are confident in making decisions.
• You and your crew will ensure Good Times for our guests.
• This position is available for both full-time and part-time positions.
• You have at least a vocational (MBO) level 3 work and thinking level.

Run the floor like a true Shift Leader!

As a Shift Manager, you're the link between Crew and guests. You'll lead the team, oversee the process, and ensure everything runs smoothly in the restaurant. From a perfect Big Mac to a welcoming smile at the cash register, you make sure everything runs smoothly. You also know better than anyone how to schedule the team effectively, keep the restaurant tidy, and ensure the paperwork is in order.

You see things from both the guest's and the Crew's perspective: what could be done better, smarter, or more fun? You're the one who connects, directs, and motivates. And all with a healthy dose of energy and a clear overview!

What's on our menu?

We offer a varied role where you'll lead and continue to learn. You'll have plenty of opportunities to develop yourself through training and education. You'll work in an enthusiastic team, with responsibility and opportunities for growth. Hospitality is our priority: we do everything we can to give our guests a wonderful experience, and you'll play a key role in that. Whether you're on the floor or working behind the scenes, your dedication makes all the difference!

What's on your menu?

You have at least a vocational (MBO) work and thinking level. Management experience in hospitality or retail is a plus, but not required. We're happy to help you further your development. You're a natural leader who leads the team and sets clear goals. You're confident in making decisions, recognize talent, and help your team grow. You're adept at bridging the gap between details and the bigger picture. You can focus on what's needed on the floor right now and zoom out to maintain the overall picture. Stressed? You stay calm under pressure. You keep a cool head, even under pressure.

McDonald's Academy

At McDonald's, we believe it's important that you feel comfortable. Because when you feel good, you can reach your full potential! That's why we give you every opportunity to develop yourself. Whether you want to advance to another position or earn a recognized diploma, we'll help you on your way. You can even earn your vocational (MBO) or higher professional education (HBO) diploma through the McDonald's Academy.

Ready to make a difference? Apply now!