Key Responsibilities:
Level 1 Support:
End-user support for Office applications, particularly Office 365
Initial setup and deployment of new computers using internal tool - training will be provided
Introduction and onboarding of users to company IT tools
Printer support and troubleshooting
Level 2 Support:
Support for network-related topics: firewalls, switches, and connectivity
Escalation point for more complex technical issues
Tools & Technologies:
Microsoft Entra ID (Azure AD administration)
ServiceNow for ticketing and incident management
Use of company-specific deployment and support tools
Essential experience/skills:
Fluent in Dutch and English
Experienced in both Level 1 and Level 2 IT support
Comfortable working autonomously (no backup needed)
All our positions are open to both women and men and are, of course, open to people with disabilities.
Freelance Onsite PC Technician (m/w/d) first and second level support • Amsterdam, North Holland, Netherlands
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