Product Manager - Safety Management Systems

Role Description :

As a Product Manager for Safety Management Systems (SMS), you’re responsible for products that help protect the physical and psychological wellbeing of our customers, our business partners, and animals exposed to tourism.

In this role, you work closely with the Head of SMS and your team of engineers and the broader product management community. You set product vision and empower your team to develop and improve SMS products. You prioritize new initiatives based on new threats and attack patterns while taking into account changes in the business and being responsible for the effectiveness of the existing models and tools. You work closely with leaders from other functions, including Human Rights, Partner Marketing, Compliance (and more).

You’re a strong product leader, ideally with experience in Risk, Trust & Safety, Ecommerce or Saas. You're a team player, with a bottom-up approach to developing concepts and products. You have experience working with teams of engineers, copywriters and designers, and know how to apply data driven prioritization. You are good at managing different stakeholders and establishing effective feedback loops for fast iteration. You’re creative, and always ready to adjust your strategy based on the evolution of threats, new technology, and business strategy.

If you bring that unique combination of skills, and want to work in an agile and dynamic environment where you define, manage and drive the implementation of security solutions for Booking.com’s massive scale and like to have an impact on the strategy and future of Security at Booking.com, we would love to hear from you!

Key Job Responsibilities and Duties :

• Own the long-term vision of this Security SMS team in Booking.com, inspire the team to achieve the vision by sharing your message effectively;
• Drive the product backlog and prioritize ruthlessly for a team of highly-skilled engineers;
• Challenge the status quo of our current solutions and drive resolution through collaboration, influence and innovation (minimize friction; maximize impact);
• Manage expectations of users and stakeholders, as well as communicate with your customers to guarantee that solutions are fit-for-purpose;
• Define key business and product success metrics, track them, and improve upon them in order to form data-driven opinions;
• Demonstrate your strong problem-solving skills by structuring issues and analyzing alternative scalable solutions;
• Be a team player, empower and collaborate with your team to unlock their full potential.

Role Qualifications and Requirements :

Benefits & Perks : Global Impact, Personal Relevance :

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards strive to make it easier for you to experience all that life has to offer on your terms so that you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include :

ThinkInclusion : Wellbeing & Inclusion at Booking.com :

Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano : “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We will ensure that individuals with disabilities are provided reasonable adjustment to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

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