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Patrique Mercier Recruitment By Nellie
Dutch Speaking Customer Service Agent - Work In Sofia - Fully Paid RelocationPatrique Mercier Recruitment By Nellie • Rotterdam, South Holland, NL
Dutch Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Dutch Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment By Nellie • Rotterdam, South Holland, NL
30+ dagen geleden
Vacaturetype
  • Op afstand
  • Quick Apply
Functieomschrijving

Patrique Mercier Recruitment FR is excited to offer an excellent opportunity for a Dutch Speaking Customer Service Agent to join a leading company in Sofia, Bulgaria. This position comes with a fully paid relocation package, allowing candidates to work in a dynamic and multicultural environment while advancing their customer service career.


Responsibilities

  • Provide outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.
  • Assist customers with inquiries about products, orders, returns, and other service-related concerns.
  • Resolve customer complaints effectively, ensuring a high level of satisfaction.
  • Maintain accurate and detailed records of customer interactions within the CRM system.
  • Collaborate with internal teams to enhance the overall customer experience.
  • Participate in training and development sessions to improve both product knowledge and customer service skills.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Previous experience in customer service or related roles is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Proficiency with customer service software and Microsoft Office applications.
  • Detail-oriented and well-organized.
  • Willingness to relocate to Sofia with relocation costs fully covered.

Benefits

  • Comprehensive training fully covered
  • Secure employment along with opportunities for career growth
  • Competitive salary
  • Extra health insurance options
  • Access to over 50 benefits and services tailored to your needs
  • A welcoming international workplace culture
  • Ongoing support and learning opportunities
  • 1500 euro singing bonus
  • Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live
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Dutch Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation • Rotterdam, South Holland, NL

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