Desktop Support Engineer – Infrastructure Services (IS) Amsterdam, Netherlands Contract Duration: 8 Months | Start: ASAP Experience: 4–6 Years About the Role We are looking for a skilled Desktop Support Engineer to join our IT team in Amsterdam. In this role, you will be responsible for delivering high-quality technical support, ensuring seamless IT operations, and enhancing end-user experience across the organization. Key Responsibilities Provide technical support for hardware, software, and network-related issues Install, configure, and maintain desktop systems, laptops, and peripherals Diagnose and resolve technical problems both remotely and on-site Perform routine system maintenance, updates, and backups Maintain accurate documentation of incidents, configurations, and solutions Develop and update knowledge base articles for common issues Deliver user training and guidance on IT systems and applications Collaborate with cross-functional IT teams to resolve complex issues Manage system security settings to protect against cyber threats Required Skills & Experience 4–6 years of experience in Desktop Support / Infrastructure Services Strong knowledge of desktop management and IT support environments Experience with Windows OS, hardware troubleshooting, and networking basics Familiarity with ticketing tools and IT service management processes Good understanding of security best practices Excellent problem-solving and communication skills Preferred Qualifications Experience working in enterprise IT environments Knowledge of Active Directory, Office 365, and remote support tools IT certifications (e.g., CompTIA A+, ITIL) are a plus
Desktop Support Engineer – Infrastructure Services (IS) -10559683 • North Holland, Netherlands
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