FunctieomschrijvingJob Title: Pega Business Analyst (Constellation) Location: Amsterdam, Netherlands Start Date: ASAP Duration: 6 Months Experience: 6–8 Years Job Overview We are seeking a hands-on Pega Business Analyst with strong experience in Pega Constellation to lead end-to-end journey design using App Studio. This role requires a professional who can bridge business and IT, drive data-model-first design , and deliver scalable, configuration-driven solutions across multiple markets and products. Key Responsibilities 1. Business Analysis & Journey Design Lead discovery sessions and translate business needs into App Studio models Define case types, stages, steps, and success criteria aligned to business outcomes Design end-to-end customer journeys with clear traceability 2. Data Model Design Design robust data models including entities, attributes, and relationships Ensure UI behavior is derived from well-structured data definitions Apply a data-model-first approach to solution design 3. Application Configuration Configure applications directly in App Studio (case types, data objects, relationships) Minimize reliance on Dev Studio and custom development Promote a configuration-over-customization approach 4. Process & Case Management Define case hierarchies (parent-child, related cases) Orchestrate workflows, SLAs, and cross-case interactions Reuse standard automations and smart shapes within workflows 5. Collaboration & Delivery Work closely with architects, developers, and integration teams Manage backlog items using tools like Azure DevOps or Jira Participate in sprint planning, grooming, and PI planning 6. Quality & Governance Ensure adherence to naming standards, guardrails, and best practices Define acceptance criteria, test scenarios, and ensure traceability Support QA and UAT processes 7. Stakeholder Engagement & Change Management Conduct workshops with business, compliance, and operations teams Document user stories and align on measurable outcomes Drive adoption of Constellation and guide teams transitioning from legacy approaches Required Skills & Experience 6–8 years of Business Analysis experience 2–3+ years of hands-on experience with Pega Constellation Strong experience delivering solutions in App Studio Proven expertise in: Data-model-first design Case management and workflow design Configuration-driven development Hands-on experience with: Case types, data objects, relationships Reusable automations and smart shapes Exception handling and alternate flows Strong understanding of: Agile methodologies Stakeholder management Business process modeling Experience working with: Azure DevOps or Jira Preferred Skills Experience working in multi-market or multi-product environments Exposure to compliance-driven or regulated industries Strong communication and facilitation skills Education Bachelor's degree in Business, IT, Computer Science, or a related field (preferred) Additional Information Onsite role in Amsterdam Immediate joiners preferred Opportunity to work on enterprise-scale digital transformation programs using Pega Constellation