FunctieomschrijvingWe are seeking an experienced Business Analyst with a focus on Customer Due Diligence (CDD/KYC) to help bridge the gap between business, legislation, and technology. In this role, you will contribute to improving processes, policies, and supporting systems within a compliance-driven environment. This position requires on-site presence 2–3 days per week in Arnhem , so travel time should be taken into consideration. Role Purpose You will support the Management Team by translating business needs and regulatory requirements into practical, implementable solutions. Acting as a key liaison between business and technical teams (e.g., IT and BI), you will help drive continuous improvement and digital transformation initiatives. Key Responsibilities Gather, analyze, and document business needs, requirements, and stakeholder expectations Identify and propose process improvements within CDD/KYC operations Translate complex business challenges into actionable solutions Lead and coordinate the implementation of improvement initiatives with stakeholders Act as a sparring partner to the Management Team on strategic and operational topics Identify risks, bottlenecks, and areas requiring management decisions Contribute to policy, procedure, and workflow optimization Support digitalization and data-driven initiatives Requirements Bachelor's or Master's degree (HBO/WO level or equivalent) Minimum 2 years of experience as a Business Analyst (CDD Analyst experience alone is not sufficient) Experience with CDD/KYC processes Up-to-date knowledge of relevant regulations (e.g., WWFT, WFT, Sanctions regulations ) Experience with automation projects and data/BI processes is a plus Strong analytical, organizational, and problem-solving skills Excellent stakeholder management, advisory, and communication skills Ability to influence and align stakeholders across different levels Results-driven, proactive, and able to work under pressure and deadlines Fluent in Dutch and English (both required) Additional Information Freelancing is not permitted for this role Candidates must be available for the full assignment period A pre-employment screening will be required before the start A valid ID (passport or identity card) is required at onboarding Applications must include a CV and motivation letter in Dutch Only complete applications will be considered