Strategic Customer Growth Lead

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

As the Strategic Customer Growth Lead – Digital Health Benelux, you are responsible for driving the adoption, deployment, and commercial growth of Digital Health solutions across the Benelux region. You combine business development, clinical workflow integration, and operational execution to ensure digital health solutions are successfully implemented, adopted, and scaled within hospital environments.

You report to the Digital Health Leader Western Europe and travel regularly across the Benelux region (up to 50%) to support customer meetings and implementations. Flexibility is essential for success in this role.

Responsibilities may include the following and other duties may be assigned:

• Drive adoption and revenue growth of digital health and remote patient monitoring solutions by developing and managing opportunities with hospitals and healthcare providers.
• Support evaluation projects and pilot programs, working closely with customers to successfully convert pilots into scalable commercial deployments
• Ensure successful implementation, onboarding, and long term adoption of digital health solutions at customer sites by providing guidance on deployment and operational best practices
• Develop and execute strategic customer growth plans aligned with clinical, operational, and organizational objectives, while tracking program performance through defined KPIs and regular customer reviews
• Collaborate closely with clinicians and hospital teams to integrate digital solutions into existing clinical workflows and patient pathways, including pre operative assessment, peri operative monitoring, and post discharge follow up
• Translate clinical and operational needs into value based business cases and scalable implementations that demonstrate measurable clinical and economic outcomes
• Build and maintain strong relationships with hospital leadership, clinicians, IT teams, procurement stakeholders, and internal cross functional teams, while leading customer workshops, training sessions, and implementation activities

Required Knowledge and Experience:

• Bachelor’s or Master’s degree in Business, Healthcare Management, Biomedical Engineering, or a related field
• 3–5 years of experience in healthcare, medical technology, or digital health, with strong exposure to hospital systems and clinical stakeholders
• Solid understanding of clinical workflows and healthcare environments
• Proven experience coordinating cross-functional teams and managing complex customer or implementation projects
• Excellent communication, stakeholder engagement, and presentation skills
• Fluent in Dutch and English, good knowledge of French, and willingness to travel up to 50%

Clinical background (e.g., nursing or allied health) is considered an advantage.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Belgium: 87,840.00 EUR - 131,760.00 EUR | Netherlands: 79,200.00 EUR - 118,800.00 EUR | This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity