About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading high-tech multinational based in Shenzhen China. Operates in four core fields of IT automotive new energy and rail transit and employs over 300000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
BYD Europe BV located in Hoofddorp Netherlands. BYD Europe BV offers a full line of BYD electric vehicles including all-electric cars all-electric buses and all-electric forklift trucks.
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About the Role:
We are looking for a detail-oriented and proactive Sales Specialist to support daily sales operations and customer-related processes within the Commercial function.
This role focuses on supporting sales execution maintaining accurate customer data coordinating order and account-related activities and ensuring smooth internal processes that enable business growth.
The role is ideal for someone who is organized responsible and interested in developing within a sales-driven and customer-focused environment.
Key Responsibilities:
1. Sales Operations & Customer Management
-Maintain and update customer information across internal systems to support sales activities.
-Support Key Account (KA) related processes including order placement app activation warranty activation and other sales-related workflows.
-Assist in tracking order status ensuring timely processing and delivery coordination.
-Ensure all customer and sales-related documentation is properly recorded and maintained.
-Provide basic support to the sales team in daily operations and customer follow-ups.
2. Sales Governance & HQ Support
-Support HQ reporting requirements including sales-related reports major sales event records ESG data collection and internal control documentation.
-Assist in preparing and submitting internal approval documents related to sales activities.
-Handle system and account access applications to support sales operations.
-Ensure all sales processes comply with internal control and company policies.
3. Fleet Administration Support
-Maintain fleet registration records and related documentation.
-Support vehicle model addition and deletion processes.
-Coordinate internal application procedures transportation arrangements and vehicle registration follow-ups.
-Assist with periodic fleet inventory checks.
4. General Support
-Provide administrative and operational support to the team.
-Assist in coordinating cross-functional communication to ensure smooth execution of sales activities.
Skills Qualifications and Experience Required:
-Bachelors degree preferred.
-12 years of relevant work experience preferred.
-Fluent in Mandarin Chinese and English (written and spoken).
-Strong attention to detail and structured working style.
-Responsible organized and comfortable handling routine tasks.
-Ability to work in a compliance-driven environment.
-Valid drivers license preferred.
Location: Hoofddorp
Type of Employment: Full-time
Employment Type : Full Time
Experience: years
Vacancy: 1