IT Product Manager

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

At kyndryl we are looking for IT Product Manager, who will be responsible for the strategic management and evolution of core IT platforms, including Windows, VMware, Linux, and Middleware. Acting as the technical right hand of senior management, this role combines deep platform knowledge with strong consultative and stakeholder management skills. The Product Manager translates business and strategic objectives into clear roadmaps, executable releases, and well-documented plans, while bringing teams together to deliver sustainable platform outcomes. A key objective is to create new “wow” within the department by fully embedding and maturing product management principles, driving clarity, innovation, and tangible value across platform services.

Key responsibility:

• Own end-to-end platform products, including vision, roadmap, lifecycle, risk, and value delivery
• Develop and maintain multi-year platform roadmaps aligned with regulatory, security, and architectural standards
• Lead release and lifecycle management, ensuring controlled, predictable, and auditable change
• Lead product selection and rationalization, ensuring alignment with enterprise architecture, cost efficiency, and scalability goals
• Drive platform migrations and modernization initiatives in line with regulatory and resilience requirements
• Drive adoption of platform engineering practices, including Internal Developer Platforms (IDP) and developer experience improvements
• Drive the evolution towards cloud-native platforms, including container platforms (e.g., Kubernetes) and platform abstractions
• Enable zero-touch operations through automation, event-driven workflows, and self-healing capabilities.
• Drive adoption of desired state and policy-driven platform operations (IaC and PaC)
• Shape and maintain a unified product and service catalog for operating systems, databases, middleware and integrations
• Act as a trusted advisor to senior management, translating complex technical and regulatory topics into clear recommendations
• Bring together engineering, operations, security, architecture, and vendors to deliver shared outcomes
• Establish and govern platform products and patterns (e.g., infrastructure, pipelines, security, observability)
• Create visible impact (“wow”) by strengthening product thinking, clarity, and transparency across the department
• Bring together cross-functional product and platform teams to drive on common goals, standards, and ways of working
• Define KPIs and success metrics (adoption, efficiency, cost, developer productivity) and track platform performance
• Define and communicate clear product value propositions and measurable business outcomes (e.g. time-to-market, reliability, developer experience)
• Drive outcome-based prioritization instead of feature beased delivery
• Establish and managed structured demand intake and prioritization processes (including feature requests, stakeholder input, and product forums)
• Facilitiate product circles / user groups to gather feedback and validate roadmap direction.

Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.

Who You Are

Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Qualifications:

• Plus 10 years Proven experience as an IT Product Manager (or similar) in a banking or regulated environment
• Strong knowledge of Windows, VMware, Linux, and Middleware platforms
  Foundation knowledge enterprise platform
• +Automation and IaC, Pattern Developments, Pattern identification
• Experience with roadmap creation, release management, and large-scale platform transformations
• Solid understanding of risk, compliance, auditability, and operational resilience
• A consultative mindset: analytical, structured, and influential without formal authority
• Excellent communication skills; able to clearly document, position, and present complex topics

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.