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FH Collective Academy
Dutch Customer Support Representative – ProjectFH Collective Academy • Utrecht, Utrecht, Netherlands
Dutch Customer Support Representative – Project

Dutch Customer Support Representative – Project

FH Collective Academy • Utrecht, Utrecht, Netherlands
30+ dagen geleden
Functieomschrijving

We are looking for Dutch speakers to join our customer support team in Athens representing of the worlds leading travel platforms. This role offers an international working environment along with full relocation support for candidates moving to Greece.

Start Date: August 3 2026

Location: Athens Greece (On-site)

Schedule: 5 days a week rotational shifts (Operating hours: 08:00 00:00)

Financial Package & Benefits

  • Base Salary: 1500 gross / month
  • Paid Training: Full training is provided and fully paid from day one
  • Relocation Package:

    • Provided flight/travel support to Athens
    • 3 weeks of hotel accommodation upon arrival
    • 300 relocation allowance
    • Administrative assistance with local legal documents (tax number bank account etc.)
  • Perks: Clear career development paths and internal growth opportunities

Daily Tasks

  • Providing customer support to users via phone email and chat (in Dutch)
  • Assisting with reservations cancellations payments and booking modifications
  • Resolving customer inquiries efficiently while maintaining high service quality
  • Logging interaction details accurately in the internal CRM systems
  • Meeting standard team productivity and quality targets

Profile We Are Looking For

  • Fluent Dutch (C1/C2 level)
  • Good working knowledge of English (B2 level) for training and internal communication
  • Strong communication skills and a customer-oriented mindset
  • Comfortable navigating digital tools and multi-screen environments
  • Ability to adapt to a fast-paced multicultural team

Important Note

  • Onboarding: Selected candidates must arrive in Athens at least 7 days prior to the start date to finalize necessary administrative and onboarding procedures.

How to Apply

If you are ready to start on August 3 please send your updated CV in English.


Employment Type : Full Time
Experience: years
Vacancy: 1
Maak een vacature-alert aan voor deze zoekopdracht

Dutch Customer Support Representative – Project • Utrecht, Utrecht, Netherlands

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