Role description
This role will be part of the Benelux Operations team. You will support the Belgium
Operations Manager on day-to-day operational topics, while helping launch new products, improve marketplace performance, grow the rider base, and make operational processes smarter and more efficient.
Role: Operations Support
Location & Mode: Amsterdam, Netherlands & Hybrid
Type & Duration: Contract & 6 Months
Good to have: Familiarity with SQL, AI or automation tool
Experience Required: 1-5 years max
Language: English is must & French is good to have
What you’ll do:
● Support the launch of new products and features across the region, working closely with local,
regional and global teams to ensure smooth execution and adoption.
● Identify opportunities to improve the way we work, including building automations and using
tools to make recurring operational and data-driven workflows faster, smarter and more
scalable.
● Support the team in responding to official requests, including information requests from
governments, public authorities or other external stakeholders.
● Launch rider campaigns, support advertising initiatives, and help manage communications
that contribute to growing and engaging the rider base.
● Support the set-up and execution of partnerships, analyse partnership performance, and
provide clear recommendations to improve impact.
● Analyse marketplace performance and support initiatives to optimise pricing, improve
efficiency and enhance the rider and driver experience.
What we’re looking for
● Demonstrated experience years in operations, consulting, strategy, project management,
business analysis, growth or a related field
● Strong communication, analytical and project management skills required
● Proficiency in both English is required, French is a plus
Preferred Qualifications
● Business Acumen: Understanding of how our business operates and how it makes money and
sustains profitable growth, now and in the future
● Project management and ability to execute quickly - Plan and project manage multiple
projects, having the ability to execute promptly, pivoting where necessary, with an eye for
continuous process improvement.
● Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to rapidly
changing business conditions and priorities.
● Familiarity with SQL, AI or automation tools to drive efficiencies in operational and data driven
work streams
● Cross-functional collaboration: Work collaboratively with local, regional and global teams like
policy, communications, product, marketing, legal and customer support
NOTE -
No sponsorship is supported
Candidates must be in North Holland Only