Role: Salesforce CRM Technical Architect
Location: Utrecht, Netherlands (Hybrid)
Experience: 12+ Years Overall | 10+ Years Salesforce Experience
Job Type : Permanent / Full-Time
Role Summary
Seeking an experienced Salesforce CRM Technical Architect with expertise in Financial Services Cloud (FSC), Agentforce, enterprise integrations, and Legacy-to-Salesforce transformation programs. The candidate will lead architecture, design, and delivery of enterprise Salesforce CRM solutions.
Key Responsibilities
1 Design scalable and secure Salesforce CRM solutions leveraging FSC and Agentforce.
2 Lead end-to-end Legacy-to-Salesforce migration programs including assessment, mapping, ETL, reconciliation, and cutover.
3 Architect FSC solutions using Client 360, Financial Accounts, Relationship Groups, Person Accounts, Action Plans, and Interaction Summaries.
4 Define integration strategies using REST/SOAP APIs, MuleSoft, Dell Boomi, and enterprise middleware.
5 Provide technical leadership on Apex, LWC, Flows, Platform Events, and Salesforce best practices.
6 Drive AI-powered customer engagement solutions using Agentforce.
7 Ensure compliance with KYC, AML, GDPR, and security standards.
8 Collaborate with business stakeholders, architects, and delivery teams.
Primary Skills
Salesforce Financial Services Cloud (FSC), Agentforce, Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce APIs, Data Cloud, MuleSoft, Dell Boomi, REST/SOAP Integrations, Data Migration & ETL, Security & Sharing Model, Enterprise Solution Architecture.
Mandatory Requirements
12+ years of IT experience with minimum 10+ years in Salesforce.
Mandatory hands-on experience with Salesforce Agentforce implementations.
Minimum 3+ years of Financial Services Cloud (FSC) experience.
Proven experience leading Legacy-to-Salesforce migration projects.
Experience delivering enterprise-scale Salesforce transformation and integration programs.
Strong stakeholder management and client-facing experience.
Preferred Certifications
Salesforce Application Architect, System Architect, AI Specialist, Data Cloud Consultant, FSC Accredited Professional, MuleSoft Certification
Benefits
Applying for a job, this is how it works
Upload your details using our application form. You will receive a response from us within a week.
We will call you to get acquainted and to ask you some questions.
You will have a conversation with one or more future colleagues.
You can take our assessment online. You will get one week to finish the assessment.
We may schedule a second interview to go over some final questions.
You made it through all the rounds successfully! We are making you an offer.
Welcome to your first working day at Capgemini!
Salesforce CRM Technical Architect • Utrecht, Netherlands, Netherlands
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