Senior Consultant - Operational Excellence

Job description

Do you want to be the driving force behind our clients' success by achieving operational excellence? At Sia, you work on the optimization and digitization of internal processes and customer journeys, going beyond mere advice. You apply your expertise to deliver strategic results that create lasting value. Is this the next step in your career? Then read on!

Who we are

We bring out the best in organizations by creating value with optimal processes and digital solutions. We enjoy doing this every day. Our goal? To translate complex issues into workable solutions, so that our clients can be and remain (digital) leaders. We deliver, always. Our consultants work for leading clients in the Netherlands and abroad, in Telecom, Life Science, Financial Services, and Manufacturing. We do this with our expertise in Process & People, Data & AI, and Technology, with our proven GRIPP methodology, but above all with our people.

Your role

As a Senior Process Optimization Consultant, you play a key role in developing and implementing business processes that perfectly align with our clients' strategic goals. You lead complex projects from start to finish and ensure that your clients not only receive an advisory report but also see concrete results. You understand both the business and the technology, and know how to bring these two together in solutions that add real value.

You will become the driving force behind multidisciplinary teams, where you are responsible for analyzing and optimizing business processes. You work closely with clients and internal teams, guiding projects from requirements analysis through to implementation and monitoring of results.

Furthermore, you will:

• Apply our GRIPP methodology to efficiently specify, analyze, design, and implement business processes.
• Independently lead projects and initiatives, providing substantive direction to teams of professionals.
• Translate complex structures into understandable working methods and ensure smooth collaboration within projects.
• Prepare product breakdowns for large-scale, long-term projects with significant budgets (3 to 50 million euros).
• Model business processes using BPMN tools and perform simulations and analyses for process optimization. Advising clients on best practices in process design and digital transformation.
• Providing training and support to users to ensure that newly designed business processes are effectively implemented.

Qualifications

You are analytically strong and results-oriented, and you know how to improve business processes with an eye for both operational details and strategic goals. You have a talent for collaboration and communicate clearly at all levels within an organization. Furthermore, you are someone who:

• Enjoys working in teams and contributing to strong collaboration between colleagues and clients.
• Can effectively switch between different levels within organizations, from operational teams to C-level management.
• Analyzes problems by breaking them down into manageable components and investigates dependencies to arrive at the best solution.
• Has excellent experience in stakeholder management within complex organizations.
• Is driven to learn and grow, with a positive attitude that motivates others.

What you bring

• WO working and thinking level.
• At least 5-7 years of experience in process optimization and process design, with both business and technical expertise.
• In-depth knowledge of business processes and experience with large IT projects in complex environments. Experience with process modeling tools such as BPMN, and with tools like Adonis, Aris, or similar Enterprise Architecture tools.
• Knowledge of business architectures and IT systems within sectors such as Telecom is a plus.
• Experience with advanced Business Process Management tools such as process mining or Robotic Process Automation (RPA) is a plus.
• Fluent Dutch and English communication and presentation skills are mandatory. If you speak German, that's a plus!

What you can expect from us

Your development is our priority. Whether it’s through challenging projects, inspiring colleagues or personal growth, we invest in your success, every step of the way.

We offer:

• An attractive salary that grows with your experience and performance.
• A yearly bonus based on your individual and team results.
• Sustainable and practical mobility options, whether you prefer to travel by train, bike, or your own vehicle.
• A solid pension plan and additional benefits to support your well-being.
• Freedom in where you work, from home, at the client’s office, or in one of our inspiring hubs in Amsterdam or Maastricht, including a home working allowance to make remote work comfortable.
• 26 days of holiday per year, with the opportunity to earn extra days as your seniority grows.
• Plenty of learning opportunities, from mentoring and training programs to international projects that broaden your perspective.
• A strong community, where connection matters. We organize regular social and sports activities to celebrate successes together.

Are you ready for the next step? If you'd like to apply your expertise to challenging projects and build Sia's future with us, we'd love to hear from you!

Additional information

Unfortunately, we are unable to provide a work permit for this position.

Sia is an equal opportunity employer. Employment decisions, including hiring, promotion, remuneration, or disciplinary actions, are based solely on performance, competence, conduct, and business needs.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.