Warehouse Management ERP Application Owner

About your tasks:

• Take ownership of the operational lifecycle of business-critical Warehouse Management ERP applications ensuring reliability maintainability and continuous improvement.
• Drive incident management root cause analysis and problem resolution.
• Own L1/L2 application operations collaborating with ERP Consultants and Developers on complex L3 topics to ensure business continuity and application stability.
• Support operational readiness and solution validation for new changes and enhancements.
• Identify recurring issues and implement sustainable improvements that enhance operational excellence and long-term maintainability.
• Build and maintain operational documentation runbooks and knowledge articles to strengthen service quality and knowledge sharing.

Qualifications :

About you:

• You have 3 years of experience supporting or managing Warehouse Management business processes within an ERP or enterprise application environment.
• You enjoy analysing complex issues identifying root causes and driving sustainable improvements rather than simply fixing symptoms.
• You understand application lifecycle and IT service management principles such as Incident Problem and Change Management; experience with ITIL is an advantage.
• You enjoy collaborating with Business Stakeholders ERP Consultants and Developers take ownership of your applications and are motivated by continuous learning.
• Proactive mindset with an interest in leveraging AI and automation to continuously improve application operations support processes and user experience.
• Experience with Microsoft Dynamics AX 2009 or Dynamics 365 is an advantage.
• You are fluent in English; German is a plus.

Additional Information :

About your benefits:

In order to provide you with the best possible support for your individual needs - whether its living a healthy life having enough time for your family or developing your skills - we offer a wide range of different site-specific benefits:

• Welcome days: We want you to feel at home with us from the very first day. Therefore we welcome you with our comprehensive onboarding program.
• Remote space: For our remote working employees we grant you 50000 to set up your office space from home. To create an environment for you and how you work best.
• Anchor days: As per your remote contract there will be some occasions to travel to office for anchor days this is fully reimbursed including any travelling costs or hotel expenses.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Employee referral program: Because you know best who fits in with us successful recommendations are rewarded with a bonus.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1