Job Overview
The Associate Manager, HR Operations – Advanced Operations (Tier 2) EMEAis responsible forleading a team of HR Operations Leads, Senior Specialists, and Specialists who provide advanced HR operational support across the EMEA region. This role oversees the delivery of complex employee lifecycle transactions, data management activities, organizational changes, acquisitions and integrations, and advanced Workday support while ensuring operational excellence, data integrity, compliance, and continuous improvement.
Who We Want
Talent Developers, Network Builders, and Managers Who Drive Performance.
Key Responsibilities
Manage, coach, and develop ahighperforming andhighly engagedteam within Advanced Operations.
Lead recruitment, onboarding, performance management, succession planning, and talent development activities.
Oversee complex HR transactions, organizational changes,restructuring,and employee lifecycle activities across EMEA.
Guidethe resolution of advanced Workday and HR operations issues.
Drive and lead theacquisitions, integrations, andend to endemployee data conversion activities.
Monitor SLAs, quality controls, service delivery metrics, and data integrity standards.
Drivesystem testing,process improvements, standardization, automation, and operational excellence initiatives.
Partner withLocal HR, COEs,Payroll, Benefits, Leaves, WFMandregional as well as globalHR Operations leaders to support strategic initiatives and organizational changes.
Develop and report on operational metrics and service performance indicators.
Education
Qualifications & Experience
6+ years of relevant work experiencerequired.
Out of which 3+ years of HR Operations, Shared Services, HR COE, or related experience preferred.
Prior experience leading or managing teams directly or indirectly.
Strong knowledge of HR Operations and employee lifecycle processes.
Experience with HR systems,withWorkday, Service Now preferred.
Associate Manager, HR Operations EMEA • Amsterdam, Netherlands
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