About us ...
Soho House Amsterdam is part of a global community for creative people offering a welcoming space to work relax and connect. Recently awarded a Michelin Key our House is recognized for its exceptional comfort and design. Join our team and help deliver thoughtful high-quality experiences for our members and guests.
The Role
As a Night Receptionist at Soho House Amsterdam youll play a key role in ensuring a smooth safe and welcoming experience for our members and hotel guests during the night. Youll assist with checking members into the House and hotel guests into their rooms while confidently managing overnight enquiries and situations as they arise.
In this role youll handle payments balance cash at the end of your shift and act as a calm and professional point of contact in a fastpaced environment. With your natural hospitality proactive mindset and strong organisational skills youll help create a reassuring and seamless experience throughout the night.
As part of the Soho House team your focus will always be on delivering exceptional serviceconnecting with guests solving problems efficiently and making a real impact even during the quieter hours.
What were looking for
- Previous experience in a customer service or frontofhouse role
- Comfortable multitasking answering highvolume phone lines and handling enquiries professionally
- Quick learner or experience with OpenTable Salesforce Google Sheets and/or Opera
- Strong problemsolving and conflictresolution skills
- Detailoriented articulate and able to work calmly under pressure
- Strong communication skills in English
- Flexible availability including late nights and weekends
Amsterdam Night shifts responsibility and guestfocused service
If you thrive in independent roles stay calm under pressure and love delivering great hospitality around the clock wed love to hear from you!
Benefits
Soho House offers competitive compensation packages that feature global benefits and perks. Whether youre seeking entry-level employment or a new opportunity to expand your profession we offer training to develop the technical and managerial skills necessary to enhance your career.
- Night allowance 15%
- Travel allowance > 7.5km
- Soho Friends Membership with discounts on F&B rooms and Cowshed
- Partnership discounts (Go-Vital One Fit Swapfiets and many more)
- Team Events
- Introduce a star and you could be eligible to receive a 300 (gross) bonus
Required Experience:
Junior IC
Employment Type : Full Time
Experience: years
Vacancy: 1