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Regional Manager NetherlandsRostudios • Amsterdam, The Netherlands
Regional Manager Netherlands

Regional Manager Netherlands

Rostudios • Amsterdam, The Netherlands
13 dagen geleden
Functieomschrijving
Regional Manager Netherlands

Alle kandidaten dienen de volgende functieomschrijving en informatie zorgvuldig te lezen alvorens te solliciteren.

As Regional Manager Netherlands, you are responsible for the operational performance, team leadership, and studio excellence across our Dutch studios. You report directly to the Head of Operations and play a key role in professionalising and scaling our Dutch operations within a fast‑growing international company.


Operational Responsibilities

  • Studio Operations

    • Lead monthly performance reviews with each Studio Manager
    • Conduct quarterly coaching and development reviews based on NPS, KPIs, and qualitative feedback
    • Ensure all studios meet non‑negotiables: cleanliness, service, brand standards, and operational excellence
    • Conduct a minimum of one on‑site visit per studio every month
    • Use internal checklists to assess and improve studio quality


  • Performance & Financials

    • Take ownership of studio performance in the region against approved targets; monitor revenue, costs, and operational KPIs in collaboration with the Head of Operations
    • If performance targets are not met:

      • Work with the Studio Manager to define a clear action plan
      • Ensure follow‑up, execution, and measurable improvement


    • Prepare and present quarterly regional performance reviews to the Head of Operations


  • Growth & Development

    • Work closely with Studio Managers, Marketing and the Head of Operations to:

      • Maximise class occupancy and member growth
      • Identify underperforming studios and implement structured turnaround plans


    • Actively contribute to improving processes, structures, and leadership capability as the business scales


  • Maintenance & Facilities

    • Ensure all maintenance issues are correctly logged and followed up according to the maintenance reporting process
    • Coordinate day‑to‑day maintenance and minor renovations
    • Flag major maintenance needs or investment requests to the Head of Operations


  • People & Studio Support

    • Onboard new Studio Managers, ensuring a strong start through structured onboarding, training, and ongoing support
    • Actively support Studio Managers with operational tasks when needed such as administrative tasks, HR‑related questions, scheduling and planning, operational challenges
    • Act as interim operational lead for studios when no Studio Manager has been hired yet, ensuring continuity and quality
    • Take the operational lead in opening new studios within the region until a Studio Manager is fully onboarded and operational



Qualifications

  • Based in the Netherlands
  • Excellent written and verbal communication skills in English; fluency in Dutch is a plus
  • Proven experience managing multiple studios for at least 2 years
  • Proven operational experience of at least 2 years (within the health and wellness industry xnkfpon is a bonus)
  • Ability to motivate others on a team and help them succeed
  • Problem‑solving skills, especially in situations of high stress
  • Strong customer‑service skills
  • Knowledge of maintenance and repair issues
  • Knowledge of booking and planning systems and operational procedures
  • Hands‑on and proactive attitude
  • Flexible within studio opening hours

What We Offer You

  • Competitive salary, benefits and partner discounts
  • Being part of a growing international fitness & lifestyle brand
  • A happy and healthy work environment
  • Flexible working hours and autonomy in making decisions
  • Extended Holiday allowance (30 days)
  • Flexibility and autonomy to organize your own schedule and decisions
  • Attractive perks, including partner discounts, free Rostudios classes, and wellness benefits
  • Opportunities for professional growth, including leadership development and training

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Regional Manager Netherlands • Amsterdam, The Netherlands

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