Senior Product Manager - Trust & Safety

About Marktplaats

Vaardigheden, ervaring, kwalificaties: als u de juiste match bent voor deze functie, zorg er dan voor dat u vandaag nog solliciteert.

Marktplaats is one of the Netherlands' leading online marketplaces, helping make commerce more sustainable by giving products an extended life. With over 2.1 million buyers and sellers visiting our platform every day, around 350,000 new listings added daily and users spending an average of 22 minutes per visit, we're building a platform that people use and trust. Every connection we enable helps people save money, earn money and reduce waste. As part of Adevinta, one of Europe's leading online classifieds groups, we're building products that make buying and selling second-hand products simpler, safer and better for everyone.

About Marktplaats

Marktplaats is one of the Netherlands' leading online marketplaces, helping make commerce more sustainable by giving products an extended life. With over 2.1 million buyers and sellers visiting our platform every day, around 350,000 new listings added daily and users spending an average of 22 minutes per visit, we're building a platform that people use and trust. Every connection we enable helps people save money, earn money and reduce waste. As part of Adevinta, one of Europe's leading online classifieds groups, we're building products that make buying and selling second-hand products simpler, safer and better for everyone.

This role sits within our Product & Technology function in our Amsterdam office, home to over 300 talented professionals, where cross-functional teams design, develop and scale the products that millions of users rely on every day across our Benelux marketplaces, Marktplaats and 2dehands/2ememain.

As a Senior Product Manager for Trust & Safety, you will play a critical role in driving the strategic direction of our Trust, Identity and Moderation products. You will lead the development and execution of the product roadmap, ensuring alignment with business goals and customer needs.

What You’ll Do

• Drive the end-to-end product lifecycle and roadmap strategy, leveraging market insights and customer data to deliver differentiated Trust, Fraud-detection and Moderation solutions.
• Partner with peer PMs and senior stakeholders to define a unified vision, serving as a proactive liaison to Legal, Compliance, and Customer Ops to align on policies early.
• Conduct in-depth market analysis and competitive research to identify opportunities for product differentiation across moderation and trust.
• Lead cross-functional squads and mentor associate PMs to launch high-calibre, data-driven products in fraud prevention, ATO, identity verification, regulatory compliance or content moderation.
• Partner with engineering to ensure specifications are met, applying a strong grasp of how LLMs, generative AI, and autonomous agents can transform safety and verification systems into a competitive advantage.
• Develop GTM rollout strategies that ensure operational readiness.
• Maintain transparent intake and prioritization frameworks, define KPIs, and track performance to drive continuous, data-driven improvement.

Who You Are

• Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field; Master's degree preferred.
• 5-7 years of experience in product management, with a proven track record of delivering successful products.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Experienced in managing complex product initiatives, leading cross-functional teams, and mentoring junior PMs.
• Excellent communication and presentation skills, with the ability to influence senior stakeholders.
• Well-versed in agile methodologies and experience with agile tools (e.g., Jira)
• Strong understanding of market trends and competitive landscape.
• Experience with user research and user-centered design.
• Positive energy, hands-on mindset, and exceptional team player qualities.

This role is based out of our Amsterdam office. While we offer flexibility, we value in-person collaboration and encourage our teams to spend regular time in the office.

Want to learn more about life at Marktplaats? Visit our Careers page to explore our culture, benefits and what it's like to work with us.

Our DNA

Our culture is built on these five principles, shaping how we work together, build products and create value for our customers.

Ownership: We take ownership, step in where needed and make things happen.

Engagement: We show up for each other, build meaningful connections, celebrate success and enjoy the ride together.

Customer Focus: We put our customers at the heart of our decisions, back our ideas with data and deliver value that makes a difference.

Execution: We move with purpose, challenge ideas respectfully, act with confidence and deliver at pace.

Curiosity: We ask questions, challenge the status quo, embrace learning and turn insights into better decisions.

Equal Opportunity Statement
Marktplaats is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

If you feel you don’t meet all of the listed requirements but are still excited about this role, we encourage you to apply anyway! xnkfpon Research shows that candidates from underrepresented groups sometimes self-select out, we’re interested in your potential as much as your experience.