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Dutch Speaking Technical Customer Service - Onsite in LisbonWW Talents • Groningen, Groningen, Netherlands
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Dutch Speaking Technical Customer Service - Onsite in Lisbon

Dutch Speaking Technical Customer Service - Onsite in Lisbon

WW Talents • Groningen, Groningen, Netherlands
15 dagen geleden
Vacaturetype
  • Quick Apply
Functieomschrijving

Looking to build an international career in one of Europe's most vibrant cities?

Join a global BPO as a Technical Customer Service Representative and become part of a multicultural team supporting users in Dutch. If you enjoy solving technical issues, helping customers, and working in a fast-paced international environment, this opportunity could be the perfect fit.

What You'll Do

  • Provide technical customer support via phone, email, and chat.
  • Troubleshoot and resolve customer issues efficiently.
  • Deliver an outstanding customer experience with empathy and professionalism.
  • Escalate complex cases when necessary.
  • Accurately document customer interactions.
  • Collaborate with internal teams to ensure timely issue resolution.

What We're Looking For

  • Native or fluent Dutch
  • B2 level English
  • Strong communication and problem-solving skills
  • Customer-focused mindset
  • Comfortable working in a dynamic environment and receiving feedback
  • Previous customer service or technical support experience is an advantage

Compensation & Benefits

  • Gross salary: €1,100/month (14 salaries)
  • Meal allowance: €7.63 per working day
  • Attendance bonus: €120/month (11 months)
  • Performance bonus: €135/month (14 months)
  • Monday to Friday schedule
  • Weekends off
  • Full-time permanent opportunity
  • Career development within a global organization

Work Model

  • On-site
  • Lisbon, Portugal

Please note: Relocation support is not provided. Candidates should already be based in Portugal or be able to relocate to Lisbon at their own expense.

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Dutch Speaking Technical Customer Service - Onsite in Lisbon • Groningen, Groningen, Netherlands

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