Do you love uncovering hidden problems and making systems stronger than ever?
We’re building something brand new at ING, the Systemic Cause Investigators (SCI), a greenfield team that will transform how we learn from incidents.
By combining SRE principles, systemic thinking, and AI-driven analysis, you’ll help us:
This is your chance to be part of a small, high-impact team with the freedom to innovate, experiment, and influence the reliability of systems used by millions of customers.
The teamING is a leading global bank, with retail & wholesale business around the globe. The SCI team works in the CTO domain “Engineering & Reliability”. We share our passion for reliability and resilience. Our success is measured by the availability of our ING critical services.
The SCI Team (Systemic Cause Investigators) enhances IT system reliability by analysing post-mortems from all ING entities across the globe through a systemic lens. This means examining problems and solutions as part of a broader, interconnected system rather than in isolation. This team will uncover deeper causes of disruptions and help to implement lasting improvements to prevent recurrence, addressing the gap in our current processes with a data-driven approach.
Roles and responsibilitiesAs a Systemic Cause Investigator, you will:
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
What We’re Looking ForWe want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
The benefits of working with us at ING include:
Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.
Questions? xnkfponPlease visit our Frequently Asked Questions section to find some answers on questions you might have.
Site Reliability Engineer (SRE), Specialised in Postmortem practices • Amsterdam, The Netherlands
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