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Customer Service Representative | GermanQabird • Rotterdam, The Netherlands
Customer Service Representative | German

Customer Service Representative | German

Qabird • Rotterdam, The Netherlands
Minder dan 1 uur geleden
Functieomschrijving

Customer Service Representative | German

Controleer alstublieft of u het juiste niveau van ervaring en kwalificaties heeft door het volledige overzicht van deze vacature hieronder te lezen.
Rotterdam, reference 2026-00982
Job description

As a Customer Service Representative, you will be reporting to the Manager Customer Operations. You will be responsible for:



  • Act as the main point of contact for partners across Europe, handling inquiries via phone and email, including order processing, complaints, and special projects
  • Build and maintain strong relationships with internal teams and external partners, working closely with sales
  • Manage orders using SAP and Excel, monitoring status, availability, and ensuring timely delivery
  • Review and improve existing processes by identifying gaps and suggesting more efficient solutions
  • Use vendor portals effectively to support daily operations
  • Provide partners with product information and practical solutions to their queries
  • Support internal departments such as accounts receivable and marketing
  • Maintain a high level of service for both internal and external customers
  • Assist B2B and B2C colleagues when needed


Requirements


  • Higher professional education or equivalent experience
  • Good command of English and German
  • Experience within a similar customer care position
  • SAP system is preffered


Working conditions


  • Market relevant compensation package
  • Full time – 40 hours / week
  • Travel costs up to 250 Euros / month
  • A salary between €3.200 - €3.500 (Depending on experience)

Salary from: €3200,-


Salary to: €3500,-


Work location

Rotterdam


Company description

Our client is an international company based in Rotterdam. xnkfpon You will be working in a professional, international environment with people who can also offer you the help and support you need along the way to reach your potential.


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Customer Service Representative | German • Rotterdam, The Netherlands

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