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AIT Worldwide Logistics, INC.
Operations Agent - ExportAIT Worldwide Logistics, INC. • Rozenburg, The Netherlands
Operations Agent - Export

Operations Agent - Export

AIT Worldwide Logistics, INC. • Rozenburg, The Netherlands
10 uur geleden
Functieomschrijving

Overview

Wilt u solliciteren? Lees alle informatie over deze functie hieronder en klik dan op de sollicitatieknop.

The International Operations Agent – Export (Expediteur) is responsible for coordinating the day-to-day export of international freight forwarding shipments into and out of the EU across all modes of international transportation based upon customer requests. He/she will provide special expertise in international air operations.


Responsibilities


  • Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer’s request is satisfied
  • Prepare profitable quotations accurately
  • Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures, and arrivals in a timely manner
  • Coordinate the day-to-day export of products, including reviewing orders and documents
  • Track and communicate all delays, damages, problems and work to resolve customer issues
  • Responsible for all aspects of air and/or road international operations such as customer service, data entry of shipments, operations and billing
  • Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule
  • Coordinate recovery/delivery schedules with various cartage agents and international partners
  • Partner with local sales teams to communicate problems to customers, international partners, and other stations, as needed
  • Ensure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met
  • Ensure all shipments are properly billed within company guidelines and timelines
  • Process and comply with all requirements listed by regulatory agencies
  • Network with corresponding departments to ensure files are billed and posted prior to end of month
  • Continuous learning through required compliance training and certifications of software and/or regulations
  • Other duties and responsibilities will be assigned as business demands deem necessary
  • Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable)
  • Contribute actively to a healthy and secure work environment by reporting unsafe / unsecure / unhealthy conditions and possible improvements


Qualifications


  • High School Diploma or equivalent
  • min. xnkfpon 2 years experience within freight forwarding within air freight
  • Must be able to perform in a fast pace / high volume work environment
  • Attention to detail
  • Problem Solving
  • Fluent oral and written English is a must
  • Additional (major) European languages would be an asset
  • Strong PC skills (Windows, Microsoft Office applications) preferred
  • Cargo Wise Software experience a plus
  • ITAR, Dangerous Goods or TSA work experience / regulations


What AIT Can Offer You

In addition to a competitive salary and benefits, we offer great programs for our employees, for example, 5 volunteer hours a year to give back to the community in a charitable event.


Maak een vacature-alert aan voor deze zoekopdracht

Operations Agent - Export • Rozenburg, The Netherlands

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