Dutch Customer Advisor – Lisbon, Portugal

Location: Lisbon (On-site)
Language Requirements: Dutch (native or C2) & English (B2+)

About the Role

We are looking for Dutch-speaking Customer Advisors to join our international team in Lisbon. You will support customers for a global brand, delivering high-quality service via phone, email, chat, or social media, while enjoying life in one of Europe’s most vibrant capitals.

This role is ideal for candidates who want to work abroad, gain international experience, and benefit from a full relocation package.

Your Responsibilities

• Handle inbound customer contacts via multiple channels

• Provide accurate information and solutions in a professional manner

• Ensure high customer satisfaction and brand representation

Requirements

• Native or near-native Dutch speaker

• Good command of English (B2 or higher)

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work on-site in Lisbon

• Previous customer service experience is a plus, but not mandatory

️ Special Benefits for Our International Employees

• Initial Flight Refund
• ️ Yearly Complimentary Flight Home to your home country (within the EU)
• Accommodation Support

• Option to live in a company-rented shared apartment in the Lisbon area

• Available for at least the first 14 months

• Fully furnished apartments including:

  • Kitchen & living room

  • Cable TV & Wi-Fi

  • All utilities covered (water, electricity, gas, internet)

Airport Pick-Up & Welcome Support

Initial Training

Contract

• Local Portuguese employment contract

• Full-time position

• Start date communicated during the recruitment process