IT Operations Management Business Consultant

IT Operations Management Business Consultant

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Plat4mation

Are you passionate about IT operations, the ServiceNow platform and its possibilities to realize flow in people’s work? Do you see a challenge in delivering great ServiceNow solutions for our customers, so they remain in control of their increasingly complex and changing IT environments? Do you want to make an impact in challenging and complex projects for customers across the globe? This is your chance to join us in the role of ITOM Business Consultant!

As an ITOM Business Consultant, you will play a key role in delivering ServiceNow IT Operations Management solutions to enterprise clients. You will work closely with stakeholders to understand business needs, translate them into technical requirements, and guide the implementation of ITOM modules such as Discovery, Service Mapping, Event Management, and Cloud Management.

You will join a team of enthusiastic, eager-to-learn experienced consultants that focus on ServiceNow advisory based on industry best practices such as IT4IT, ITIL and SAFE as well as a collection of unique Plat4mation accelerators. You will get to work in high impact and challenging projects at large national and international organizations in the financial, energy, telecom and high technology industries. You will be based in our Utrecht office or at the customer premises. You will work in a project environment focused on delivering true value to a customer. Depending on the project, you work on assessing, designing, automating and integrating ServiceNow IT Operations Management solutions in green field implementations. It is therefore very important that you understand what is required to setup and manage an IT operations competency and are both IT and Business mind oriented, connecting both worlds. Join us and share your knowledge and experience to help further realize true flow experiences!

What will you do?

• Engage with clients to assess current IT operations and identify opportunities for automation and optimization using ServiceNow ITOM
• Lead workshops and design sessions to define ITOM strategies, roadmaps and blueprints
• Translate business requirements into functional specifications and collaborate with technical teams for implementation
• Collaborate closely with project teams to provide vital support in implementing an IT operations capability enabled by ServiceNow ITOM modules, ensuring alignment with best practices and client goals
• Provide guidance on CMDB health, data normalization, and service visibility
• Support pre-sales activities, including demos, proposals, and solutioning
• Harness your insights and experience to drive innovation within the IT operations management domain, contributing to the development of new offerings
• Create and maintain valuable Plat4mation marketing-, sales- and delivery assets aimed at enhancing opportunity development and project delivery efficiency and effectiveness
• Facilitate internal training sessions to empower fellow team members with knowledge and skill enhancement
• Foster and nurture meaningful relationships with strategic Plat4mation partners, including ServiceNow and other key industry players

We ask

What’s in it for you

Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, diverse hackathons, drinks and inspiring knowledge sessions (check out our Instagram page!).

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.

About Plat4mation

We are a global pure-play ServiceNow partner that makes workflow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.

Interested?

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to or apply directly by filling out the form below.

Seniority level

Employment type

Job function

Referrals increase your chances of interviewing at Plat4mation by 2x

Sign in to set job alerts for “Information Technology Management Consultant” roles.

Locations : Veenendaal, Utrecht, Netherlands; Amersfoort, Utrecht, Netherlands

Lead Trainer Personal Skills - Dutch Speaking - NL

#J-18808-Ljbffr