Facilities Coordinator (BREDA)

Facilities Coordinator

Breda

Position Overview

We are seeking a dynamic Facilities Coordinator to serve as the primary liaison for facility operations tenant relations and workplace management. This role combines property managementexpertisewith exceptional customer service to ensure seamless facility operations whilerepresentingJLL and our clients with professionalism and excellence in the local business community.

Key Responsibilities

Property & Tenant Management

• Act as primary point of contact for all tenant inquiries requests and escalations

• Build andmaintainstrong relationships with tenantsand landlordswhere applicable

• Ensure compliance with lease terms and legal requirements across the portfolio

• Coordinate service visits with property management representatives and approved vendors

• Drivehigh standardsand consistency in lease requirement management

• Monitor tenant satisfaction and proactively address concerns

Workplace Operations

• Provide exceptional hospitality and support for guests visitors and employees

• Resolve facility-related issues including janitorial services conference room management workstation support and interior/exterior furnishings and equipment

• Coordinate and schedule maintenance activities to meet defined Service Level Agreements (SLAs)

• Collaborate with internal departments (IT Security Kitchen Real Estate) to ensure high-quality project completion

• Ensure facility compliance with local building health safety and fire codes

• Develop and implement operational procedures and standard operating practices

• Identifyand present monthly cost-saving opportunities and operational improvements

Vendor & Contract Management

• Manage facility contracts as the clients designated managing agent

• Coordinate vendor discussionsregardinggoal setting performance criteria and reviews

• Maintain strong relationships with suppliers and service providers

• Monitor service delivery quality and contractor performance

Administrative & Event Support

• Coordinatespecial eventsfor clients and JLL initiatives

• Handle mail services including pickup delivery postage preparation and courier coordination

• Support various administrative tasks to ensure smooth daily operations

• Assistwith workplace technology integration and facility improvements

Client Relations & Business Development

• Represent JLL and clients professionally in the local and regional business community

• Promote JLLs reputation and capabilities to prospective tenants and clients

• Lead efforts tomonitorand enhance customer satisfaction

• Serve as brand ambassador for facility management excellence

Experience & Education

• Minimum 2 years of experience in facilities management property management or related field

• Demonstrated experience in customer service and relationship management

• Background in vendor management and contract coordination preferred

Technical Skills

• Proficiencyin Microsoft Office Suite (Word Excel PowerPoint Outlook)

• Experience with facility management systems and technologies

• Interest in continuous improvement and emerging workplace technologies

Core Competencies

• Excellent interpersonal communication and organizational abilities

• Outstanding customer service orientation with problem-solving mindset

• Strong multitasking capabilities with ability to work independently

• Professionaldemeanorwith excellent written and verbal communication skills

• Ability to work effectively both independently and as part of a remote team

• Self-motivated with capability to work without direct supervision

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