Moxy operations stage / internship

HANDS OFF WE GOT THIS!

The Moxy Operations attendant is an all-round position with a wide range of working environments. You are the allround F&B employee, available for breakfast, lunch, diner and bar…Additionally you are the Front Desk Attendant, the Up & Cross Selling Specialist, the Speedy-Internet-Surfing-Problem-Solver…that’s you! You are the welcoming force in the hotel, the FUN HUNTER in WOW-ing our guests, YOUNG AT HEART suggesting guests what to do and you are PLAYFUL .

Your day will consist of :

• Working together with the team to deliver exceptional experiences to our guests
• Serving beverages & food to our guests, making recommendations when appropriate
• Keeping your work area clean and organized, be aware of the food & safety program (HACCP)
• Process all guest check-ins by confirming reservations, assinging room, and issuing and activation room key.
• Welcome and acknowledge all guests according to company standards, anticipate and adress guests' service needs; thank guests with genuine appreciation.
• Process all payment types such as room charges, checks, debit or credit
• Process all check-outs including resolving and any late and diputed charges
• Answer, record and process all guest calls, messages, requests, questions or concerns
• Coordinate with Housekeeping to track readiness of rooms for checkin
• Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
• Complete designated cashier and closing reports.
• Sharing your knowledge about unique discoveries with our guests and colleagues

You…

Due to the high volume of applications we receive it is not always possible to reply personally back to you. Therefore if you do not hear anything back from us within 10 working days your application has not been selected into the process. Thank you for understanding

Bedrijfsomschrijving

PLAY ON

Ready for a good time? Moxy Hotels makes that easy with the heart of a boutique hotel and an appetite for adventure. There’s a drink waiting for you with your room key and someone at the bar that wants your number. Moxy is for play... Jenga, karaoke, maybe a little game of spin the bottle? Here, you can get away with it.

Plus, the WiFi is speedy, beds cushy and freshly made, but more importantly, the bar is always open and the crew is always on. Whether you’re staying for the night or a nightcap, Moxy is your place to PLAY ON.

WE WANT YOU TO HAVE IT ALL

You’re new in town and you want to make a trip to remember. We totally get that. So we’ve made sure the time you do spend at the Moxy is jam packed full of more fun than you thought you could have at a hotel. From yummy snacks and drinks, to games, to art, to secret hiding spots, to comfy couches to doze off in. Our lobbies are like living rooms with a bartender. Our guest rooms are like a cozy clubhouse you never want to leave, where you curl up in soft sheets, stream your favorite movie from our white-hot WiFi and cocoon for as long as you want. Because, #atthemoxy we want you to have it all.

WE’VE MADE SURE WE LOOK DAMN GOOD

We’ve done our homework. Or rather we gave it to some of the best design teams around. We asked them to get nosy and discover what people love, play with or couldn’t care less about, while at a hotel. That’s how we found out that most people never use their closets. And, while we’ve kept room for your stuff, we nipped more than a few solid inches for a sweet 42” TV and an even sweeter bed.

We also discovered that, like us, most people won’t waste a moment on instant coffee. That’s why we brew fresh joe downstairs in the lobby. There we’ve got you covered 24 / 7, with grab- and-go bites, low tech play time, and crafted cocktails. #atthemoxy there’s everything you would expect, and plenty you wouldn’t, from a boutique hotel.