Technical Support - Issuing Specialist

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

What you'll do

• Be the Issuing expert : Become a deep subject‑matter expert on Adyen Issuing , its APIs, and card‑lifecycle workflows—for example, cardholder onboarding, virtual and physical card creation, spend controls, tokenization, authorisation, and reporting.
• Support merchants through their full lifecycle —integration, expansion, and operational success—ensuring seamless adoption and use of Adyen’s Issuing features, such as issuing virtual and physical cards, managing cardholder balances, and optimizing transaction flows.
• Serve as an internal advocate for Issuing product improvements, tracking product processes and relaying merchant feedback and issues to enhance the Adyen Issuing offering.
• Advise merchants on best practices for implementing Adyen’s Issuing solution, such as optimizing card issuance processes, configuring authorization controls, ensuring compliance with card scheme regulations, and troubleshooting specific technical challenges they encounter.

Who you are

You have industry experience in card issuing, with familiarity in areas such as card issuance workflows, authorization processes, or compliance with card scheme regulations, enabling you to effectively support merchants using Adyen’s Issuing solution.