- Zoek vacatures
- Rotterdam
- customer service representative french
Customer service representative french Vacatures in Rotterdam
Customer Service Representative | German
Undutchables Recruitment AgencyRotterdamCustomer Service Representative German language
EastmanRotterdam, NL- Gesponsord
Customer Service medewerker
TrixxoRotterdamCustomer Service Representative
De Rijke GroupBotlek Rotterdam, Zuid-Holland, NetherlandsCustomer service medewerker
van nes + plaisierRotterdam, Zuid-Holland, Nederland- Gesponsord
Customer Service Representative
Page PersonnelRotterdam, NL- Gesponsord
Customer Service Representative
Robert WaltersRotterdam, NL- Gesponsord
Customer Service Representative
The AdminPeople B.V.Waddinxveen, NL- Gesponsord
Customer Service Representative|vaste baan!
WerkTalentDORDRECHT, The NetherlandsRemote Customer Service Representative
Toward Jobs OnlineRotterdam, ZH, NLCustomer Service Representative
SportScoutzRotterdamCustomer Service Representative VAL
Extra TalentDordrecht, Zuid-Holland, NLCustomer Service Representative – Botlek
Life RecruitmentBotlek, NL- Gesponsord
Customer service manager
BeljonWesterterpZuid-Holland, Dordrecht, Netherlands- Gesponsord
Customer Service Medewerker
VNOMWaddinxveen, NLCustomer Service Representative
SYNCREONRotterdam, Pernis, ZH, NLCustomer Service Representative Import / Export
HOYER GroupRotterdamCustomer Service Representative
Robert HalfRotterdam, Zuid-HollandCustomer Service Representative
syncreon America IncRotterdam, Pernis, ZH, NL- Gesponsord
Customer service
UniqueSchiedam, Zuid-Holland, The NetherlandsCustomer Service Representative | German
Undutchables Recruitment AgencyRotterdamCustomer Service Representative | German
Rotterdam, reference 2024-01458
Job description
We are seeking a bilingual candidate who can speak an Bi-lingual English. You will play a pivotal role as the initial point of contact for customers using multiple communication channels. You are dedicated to providing an exceptional customer experience at all times. Additionally, this role requires the ability to make informed decisions, exercise independent judgment when faced with unfamiliar customer needs, and decide when to escalate inquiries.
Essential Duties and Responsibilities :
- Serve as the primary point of contact for customers.
- Deliver outstanding customer service in German by assisting DACH region customers with inquiries related to shipping, tracking, product details, warranty claims, refunds, replacements, and more.
- Engage with customers through various communication channels, including phone, email, website chat software, and multiple online platforms.
- Adhere to company policies and utilize independent judgment to determine issue resolution or escalation when necessary.
- Collaborate closely with warehouse and logistics teams to ensure accurate order processing and stay up-to-date with product information.
- Oversee the daily management of returns and order replacements.
- Maintain high levels of professionalism, punctuality, and accountability.
- Contribute to a collaborative team environment and provide assistance to colleagues when needed.
Requirements
Working conditions
What does the company offer?
Salary from : €2500,- Salary to : €2700,-
Work location
Rotterdam
Company description
Our international client is specialized in outdoor appliances, with a wide range of products for your garden!