Customer Support Specialist

As a Customer Service Representative, you will be reporting to the Manager Customer Operations. Cultivate and maintain strong relationships both internally and externally, collaborating closely with sales teams and other partners.

Manage orders using SAP and Excel, analyzing order status, availability, and ensuring timely deliveries.

Offer support to internal departments, such as accounts receivable and marketing.

Ensure a high level of service for customers, both internal and external.

Good command of English and German

Experience within a similar customer care position

Experience working with SAP system is an advantage Working conditions

Full time – 40 hours / week (preferable)

600 (Depending on experience) Company description Our client is an international apparel company that has quickly grown into a dynamic, global organization, providing original, quality, outdoor-inspired gear for a wide range of fans who seek comfort, fit, durability and style. Its European HQ in Rotterdam is a dynamic environment that counts a team of 35 international coworkers throughout different departments.