Customer Service Specialist (Dutch mandatory)

We are currently looking for a Customer Service Specialist - Order Management in Landsmeer on behalf of our client Thermo Fisher Scientific Inc.. Our client is a world leader in scientific services with multiple locations across the Netherlands. Their mission is to enable their customers to make the world healthier, cleaner, and safer. Whether these customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies, or increasing productivity in their laboratories, Thermo Fisher Scientific is there to support them. And so could you as part of their Customer Service team!

To learn more we invite you to larn more about them in their promotional video :

Position : Customer Service Specialist - Order Management (40 hours preferred, fewer hours negotiable)

Location : Landsmeer

In the Customer Service Specialist – Order Management role you will be responsible for the day-to-day activities like order entry, general questions about the delivery of the products or returns, creation of new customers, and complaint management, via phone calls and emails you will answer the customer in the internally defined service levels and provide an excellence and professional service to the customers. You are solution-oriented and quickly find the resolution of the issue to keep our customer satisfaction high.

What we offer :

• 1-year contract via Kelly with intention for conversion to a permanent contract;
• Start date : 1st of May;
• Salary depends on work experience and education : between € 2,800 and € 3,200 gross per month based on 40 hours, excluding 8% holiday pay and traveling expenses;
• Good working atmosphere within a dynamic organization;

Your tasks and responsibilities :

Your attitude :

Requirements and qualifications :

For more information contact

Uliana Shvetsova

T : +31 6 38 18 41 08

About Kelly

It's more than a job. It's passion. Our vision is to provide the world’s best workforce solutions. We are authentic, the industry founder. We believe in relationships, not transactions. We value teamwork, realizing that we are stronger together than as individuals. We take seriously the promises we make. We are passionate, dedicated and driven to excel. With us it has never been about being the biggest. It has always been about being the best and doing the right thing.

At our core, we are a community. Each day we welcome into our community the varied talents of all people who embrace our culture of service, teamwork and integrity. We offer the opportunity to work with the best companies in the world, and to make a difference in the communities in which we live and work.

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