Customer Support Engineer

Join to apply for the Customer Support Engineer role at Zoho Europe

3 days ago Be among the first 25 applicants

Join to apply for the Customer Support Engineer role at Zoho Europe

Welcome to the world of Zoho — where innovation, efficiency, and customer-focused solutions come together to transform the way businesses operate. As a global leader in cloud-based software, Zoho empowers organisations of all sizes to thrive in today’s digital landscape through a comprehensive suite of powerful, scalable SaaS products.

Privately held and proudly independent, Zoho is driven by curiosity, collaboration, and a commitment to solving real-world problems. We believe in experimentation, learning through iteration, and trusting our instincts to create meaningful impact. Our teams span continents, yet we operate with a unified mission : to build software that makes doing business simpler, smarter, and more human.

Are you a motivated and ambitious individual ready to launch your career in the tech industry? Zoho is looking for a Customer Support Representative to join our growing team and help deliver exceptional service to our European customers.

This is a fantastic opportunity for a proactive self-starter with a genuine passion for customer support to gain hands-on experience in a fast-paced, innovative environment. You'll work alongside a talented, international team, contribute to meaningful projects, and have the chance to grow your skills and career within a company that truly values your development.

Be part of a company where your voice matters, your ideas are welcomed, and your work helps shape the future of business software. We’re excited to meet you!

Key Responsibilities :

• Learn and master Zoho's suite of SaaS products to become a product expert.
• Assist European customers via phone, chat, and email, addressing inquiries, troubleshooting issues, and providing product guidance.
• Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.
• Maintain accurate and detailed records of customer interactions and resolutions.
• Contribute to the creation and improvement of support documentation.

Requirements :

It is important for the applicant to hold a national or EU passport, have a valid work authorisation and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate.

Together, let's shape the future of business software!

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Information Technology and Product Management

Industries

Software Development, IT Services and IT Consulting, and IT System Training and Support

Referrals increase your chances of interviewing at Zoho Europe by 2x

Get notified about new Customer Support Engineer jobs in Utrecht, Netherlands .

Amersfoort, Utrecht, Netherlands 1 day ago

Amersfoort, Utrecht, Netherlands 1 month ago

Amersfoort, Utrecht, Netherlands 3 weeks ago

Amersfoort, Utrecht, Netherlands 5 days ago

Amersfoort, Utrecht, Netherlands 2 months ago

Eemnes, Utrecht, Netherlands 2 months ago

Leusden, Utrecht, Netherlands 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr